A platform that connects everyone
The call for tenders for new crisis management software at the end of October 2026 marked an important step towards modern disaster management. The new system is set to replace the DigiKAT software, which is more than 20 years old, and create a shared digital information platform.
FPräs Robert Mayer, Regional Fire Service Commander for Upper Austria, emphasises the importance of this project: “With the recent call for tenders for a comprehensive digital application to support the authorities and emergency services in incident command, we in Upper Austria are taking a forward-looking and exemplary approach. This opens up entirely new opportunities in preparing for and managing increasingly challenging operational scenarios.”
In future, fire services, rescue organisations, local authorities, district administrations and the Province of Upper Austria will be able to access the same up-to-date information. From the immediate scene of the incident right up to the provincial crisis management team, key data will be recorded centrally and passed on without unnecessary delays.
The aim: a shared real-time picture of the situation, faster decision-making and even better cooperation between all parties involved.
Less bureaucracy and more time to help
The benefits extend far beyond a faster exchange of information. The aim is to eliminate the need for multiple data entries, coordinate operational measures more effectively and ensure that all processes are documented in a traceable manner. The new software is also designed to support preparations for potential crisis situations. Drills, training sessions and operational planning can be organised more efficiently in future.
In the long term, there are even plans to provide members of the public with digital access to up-to-date situational information in the event of a disaster. In this way, the new platform could not only support emergency services but also offer the public additional guidance and reassurance.
100 million euros for the fire service of the future
Alongside digitalisation, Upper Austria is investing in modern infrastructure. A new regional fire service centre is to be built in St. Marien. Around 100 million euros have been earmarked for this. The project aims to provide the approximately 95,000 fire service members in Upper Austria with state-of-the-art facilities for training and operational preparation.
#schongenial, because both projects share a common goal: to provide the best possible support to those who work day in, day out to ensure the safety of the public.
