Irmtraud Truttenberger from the Caritas chat counselling service
Caritas employee Irmtraud Truttenberger takes over the new chat counselling service for family carers. Photo credit: Caritas Upper Austria
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Support for family carers: mindful, digital advice

Caritas Upper Austria, chat counselling, caring relatives

Family carers are the invisible backbone of society - often working around the clock, they do an incredible job. Caritas Upper Austria is sending out a strong signal of support for the day of action for caring relatives on 13 September: the extensive range of advice services is now being expanded to include chat advice.

This is Caritas' response to the change in communication behaviour. "The 'telephone behaviour' has changed towards writing and chatting. We are responding to this in our counselling," explains Sonja Zauner, Head of the Caritas Service Centre for Caring Relatives.

Relatives can obtain advice easily at www.caritas-ooe.at/chatberatung or via WhatsApp on 0676 7896 082. The counselling service is available live on Mondays and Wednesdays from 9 am to 11 am and on Thursdays from 1:30 pm to 3:30 pm. Enquiries outside these times will be answered reliably on the next working day.

Kinesthetics lecture strengthens body and soul

In addition to chat counselling, Caritas offers practical support: on Friday, 12 September, from 17:00 to 18:30, there will be a free online lecture on kinaesthetics. free online lecture on kinaesthetics will take place. The technique of mindful movement supports people in need of care in maintaining their independence and helps carers to prevent overload.

Expert Evelin Riedler, a qualified healthcare and nursing professional, provides insights into the basics and demonstrates simple exercises for everyday life together with the participants. "The interactive lecture offers a valuable opportunity to protect your own health and improve the quality of life of relatives in need of care at the same time," emphasises Zauner.

#schongenial: With its digital offers and practical impulses, Caritas shows that care at home not only needs more recognition but also more support.

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